Consumer Rights

What is ATOL protection? Learn what it covers, how it works and why it's important for UK travellers booking package holidays with flights.

Want to cancel a package holiday? Find out what the UK Package Travel Regulations say and which scenarios entitled you to a refund.

If your holiday is affected by the Middle East conflict, here’s what you’re entitled to, who to contact, and where travel insurance may help.

We break down what overbooking is, what your rights are and what to do if you find yourself turned away from a flight.

Are hand luggage fees changing for EU flights? Here’s what the new rules mean, when they start and how UK travellers could be impacted.

If your journey is delayed by 15 minutes or more you could get some money back. Find out how to claim in our guide.

Is there a new Ryanair boarding pass fee that charges passengers to download their mobile boarding pass? We decided to test it out.

Keep track of which UK airports have scrapped the 100ml liquid rule for cabin luggage - and remember your destination airport might still have it!

Here's what you can expect if your flight is delayed and how much compensation you can claim from your airline.

The ultimate guide to your cancellation flight rights and whether you’ll be able to make a compensation claim.

An air traffic control system failure in the UK has resulted in the cancellation and delay of hundreds of flight. Here's your rights explained.

A couple were recently charged £55 after they had checked in for the wrong flight - but should they have been charged? And how do you avoid Ryanair charges like this?